Lessons
Welcome to RAWSTERS training
Protected: Role
There is no excerpt because this is a protected post.
Protected: Hazards
There is no excerpt because this is a protected post.
Milk
.
Tips
.
Run
.
Equipment
.
Operation
.
Carry Tray
.
The rule
.
Shelf Life
.
Cleaning
.
Cleanliness
.
Customer
.
Merchandising
.
Presentation
.
Jugs
.
Mistakes
.
Hours
.
.
Cleaning: Waste Reduction
Reducing waste is not only about recycling or using less packaging, but also about reducing the volumes that are placed in the rubbish bin. Let’s take alternative milk cartons as an example (one coffee van uses about 10 x 1L cartons of milk per day). Empty milk cartons take up double the space as compared […]
Cleaning: Grinder Hopper
Coffee beans contain oils that tend to leave residue on the walls of the grinder hopper. It should be cleaned regularly, otherwise it becomes a much harder task if the hopper is left dirty for a long time. IN ORDER TO CLEAN A HOPPER, IT NEEDS TO BE REMOVED FIRST: 1. Turn the grinder off; […]
Cleaning: Water at the warehouse
If a coffee van is overfilled with fresh water: it we be slowly dripping through the excess water pipe (located at the top of a water tank inside the van); If a waste water tank tap is not closed, it will be slowly dripping. We empty waste water tanks at the end of each day […]
Saying Sorry
Mistakes happen. However, not everyone acknowledges the mistake and knows how to make right. The way how we deal with mistakes makes a big difference. Person A. When an issue is raised by someone, Person A immediately starts finding excuses. When someone starts finding excuses, this means that the person does not understand the nature […]
Multitasking
Research shows that multitasking can be very helpful when done correctly. When the process of multitasking is misunderstood or carried out wrongly, it may affect the team member’s overall performance. At Rawsters, we get things done in an efficient manner not by multitasking as such, but rather by breaking all tasks into the smaller ones. […]